Getting Started

The basics of using and understanding Promo

42 articles
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Written by Lana and Cody

How to Change the Video Thumbnail on Social Media Pages

Learn how to adjust your video thumbnail on different social medias
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Written by Lana. Updated over a week ago

Uploading your video to Instagram

Skip a step (or two) and upload your video directly from Promo to Instagram
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Written by Lana. Updated over a week ago

How do I use the Brand Manager?

Find out what Promo's brand manager can do for you.
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Written by Lana. Updated over a week ago

How To Change Your Instagram Account to an Instagram Business Account

With Promo's integration with Instagram you can easily share your content published in a few clicks directly to IG.
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Written by Lana. Updated over a week ago

Can I upload my own custom font to the video?

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Written by Lana. Updated over a week ago

Premium and free clips

A little bit more on our pricing to make sure you get the most out of your plan
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Written by Lana. Updated over a week ago

Enjoy our Free Photo Library!

Now you can add free photos from over 1.5 million amazing images to your videos and more dynamic visual content
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Written by Lana. Updated over a week ago

How you can create a multi-clip video

Create awesome videos combining multiple video clips together to tell your story, reach your customers, and promote your brand!
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Written by Lana. Updated over a week ago

How to download your video in different aspect ratios

Learn how to download the your video in vertical, square, and wide aspect ratios (without using additional video credits)
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Written by Lana. Updated over a week ago

How To Search And Select Music For Your Video

Learn how to Select Music and Also Favorite a Song!
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Written by Cody. Updated over a week ago

How To Use Text Styles and Animations

Create Professional Videos in Minutes!
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Written by Lana. Updated over a week ago

How To Resize and Move Text Location

Learn how you can change the text size and control the display location
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Written by Lana. Updated over a week ago

How To Add Another Text Caption

Create Stunning Videos Using Custom Captions!
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Written by Lana. Updated over a week ago

How to make your video longer or shorter

Use the trimmer to can create custom length video clips longer or shorter than 15 seconds.
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Written by Lana. Updated over a week ago

How To Input Your Own Text

Double Click To Enter Your Own Text Messaging
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Written by Lana. Updated over a week ago

How to create a Promo video

Get all the simple steps to start creating your video.
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Written by Lana. Updated over a week ago

How To Save Your Favorite Videos For Future Use

A very cool feature where you can now save videos you like for later use.
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Written by Lana. Updated over a week ago