Getting Started

The basics of using and understanding Promo

44 articles in this collection
Written by Adam Goldberg, Cody, and Tonya

Uploading your video to Instagram

Skip a step (or two) and upload your video directly from Promo to Instagram

Written by Adam Goldberg
Updated this week

Brand manager

Written by Tonya
Updated over a week ago

How To Change Your Instagram Account to an Instagram Business Account

With Promo's integration with Instagram you can easily share your content published in a few clicks directly to IG.

Written by Adam Goldberg
Updated over a week ago

Can I upload my own custom font to the video?

Written by Tonya
Updated over a week ago

Premium and free clips

A little bit more on our pricing to make sure you get the most out of your plan

Written by Tonya
Updated over a week ago

Enjoy our Free Photo Library!

Now you can add free photos from over 1.5 million amazing images to your videos and more dynamic visual content

Written by Adam Goldberg
Updated over a week ago

How you can create a multi-clip video

Create awesome videos combining multiple video clips together to tell your story, reach your customers, and promote your brand!

Written by Tonya
Updated over a week ago

How To Download In Different Aspect Ratios

Learn how we can help you download the same video in vertical, square, and wide without using an additional video credit

Written by Tonya
Updated over a week ago

How To Search And Select Music For Your Video

Learn how to Select Music and Also Favorite a Song!

Written by Cody
Updated this week

How To Use Text Styles and Animations

Create Professional Videos in Minutes!

Written by Adam Goldberg
Updated over a week ago

How To Resize and Move Text Location

Learn how you can change the text size and control the display location

Written by Adam Goldberg
Updated over a week ago

How To Add Another Text Caption

Create Stunning Videos Using Custom Captions!

Written by Adam Goldberg
Updated over a week ago

How to make longer and shorter videos

With our new trimmer, you can create custom length videos longer or shorter than 15 seconds.

Written by Adam Goldberg
Updated over a week ago

How to Change the Timing Of the Text

Quick tips on how you can control how long or short the text will display for on each caption.

Written by Adam Goldberg
Updated over a week ago

How To Input Your Own Text

Double Click To Enter Your Own Text Messaging

Written by Adam Goldberg
Updated over a week ago

How to create a Promo video

Get all the simple steps to start creating your video.

Written by Adam Goldberg
Updated this week

How To Save Your Favorite Videos For Future Use

A very cool feature where you can now save videos you like for later use.

Written by Adam Goldberg
Updated over a week ago

Customizing Your Video

Finding footage & Promo Collections

23 million clips can seem overwhelming, but we make it easier to navigate.

Written by Tonya
Updated over a week ago

Text Editor Keyboard Shortcuts

Save time when editing texts with keyboard shortcuts

Written by Adam Goldberg
Updated over a week ago

Issue to Click and Edit Text?

If you are experiencing difficulty in selecting and editing the text it could be related to your Apple Mac and Safari browser.

Written by Adam Goldberg
Updated over a week ago

Preview & save your video

Create and change as many drafts as you want

Written by Adam Goldberg
Updated over a week ago

How to make square and vertical videos

Easy customization for square and vertical video formats to optimize user viewing on Facebook, Instagram, and Twitter.

Written by Adam Goldberg
Updated over a week ago

Promo's Text Editor

See how easy it is to create beautiful captions using our built-in text editor

Written by Adam Goldberg
Updated over a week ago

Picture Image Transitions and Animations

Make an impact on your videos using images to add another dimension to your content!

Written by Tonya
Updated over a week ago

How to choose music from the library

Directions on how to find the perfect sound for your video ad.

Written by Adam Goldberg
Updated this week

Best practices for successful captions

Learn how to create & style captions that work.

Written by Adam Goldberg
Updated over a week ago

How to upload your own music and voice overs

Add the sound you want to make your video pop.

Written by Adam Goldberg
Updated this week

Designing Your Final Slide

Choose the right background

Upload your own photo, use one of our backgrounds, or create great looking overlays with solid color and transparency

Written by Tonya
Updated over a week ago

Choosing a background on your Outro

Choosing the background for your last caption can have a big impact on your video.

Written by Tonya
Updated over a week ago

Publishing Your Video

How To Publish Your Draft

Need some help publishing your draft? You’ve come to the right place. With this step-by-step guide, you’ll be a publishing pro in no time!

Written by Adam Goldberg
Updated over a week ago

New Publish Page on Promo!

Written by Tonya
Updated over a week ago

How to Add a Facebook Video Cover

Create a more engaging experience for your audience by spotlighting your creative content in the most prominent space on your Facebook Page

Written by Adam Goldberg
Updated over a week ago

Facebook Guidelines for Video Ads

This article will explain the advertising guidelines and tips on what types of ad content are permitted by Facebook.

Written by Adam Goldberg
Updated over a week ago

Using Wistia For Your Promo Videos

Hosting your Promo Videos on Wistia allows for you to collect more video analytics, add links to the video, and capture email addresses.

Written by Adam Goldberg
Updated over a week ago

Your final downloaded Promo file

Your downloaded file is shareable all over the web.

Written by Adam Goldberg
Updated over a week ago

Add Promo videos to HubSpot

Seamlessly add your Promo videos to the HubSpot File Manager

Written by Adam Goldberg
Updated over a week ago

Uploading your video to Facebook

Skip a step and upload your video directly from Promo to Facebook.

Written by Adam Goldberg
Updated over a week ago

How to duplicate videos

We make it easy to make more of your favorite Promo video.

Written by Adam Goldberg
Updated over a week ago

Where to find your drafts & published videos

Find your way around the service

Written by Adam Goldberg
Updated over a week ago

White Label

Brand your own share page

In this article, we show you how to create your own branded share page using Promo's white label sharing feature.

Written by Adam Goldberg
Updated over a week ago

White label sharing

In this article, we show you how to enable white label sharing and how to brand the share page as your own.

Written by Adam Goldberg
Updated over a week ago

Best Practices and Marketing Ideas

Halloween Marketing Ideas

Halloween is just around the corner and that means we’re gearing up for the Halloween season.

Written by Adam Goldberg
Updated over a week ago

Content Calendar - Free Daily Videos

Our content calendar provides pre created videos for each day of the month

Written by Adam Goldberg
Updated this week

Get better search results with tags

In this article, we show you how to use tags in your search to find the videos you want.

Written by Adam Goldberg
Updated over a week ago