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Getting Started
Getting Started
The basics of using and understanding Promo
+1
44 articles in this collection
Written by
Nimrod Mor,
Adam Goldberg,
Cody
and 1 other
Uploading your video to Instagram
Skip a step (or two) and upload your video directly from Promo to Instagram
Written by
Adam Goldberg
Updated over a week ago
Brand manager
Written by
Tonya
Updated over a week ago
How To Change Your Instagram Account to an Instagram Business Account
With Promo's integration with Instagram you can easily share your content published in a few clicks directly to IG.
Written by
Adam Goldberg
Updated over a week ago
Can I upload my own custom font to the video?
Written by
Tonya
Updated over a week ago
Premium and free clips
A little bit more on our pricing to make sure you get the most out of your plan
Written by
Tonya
Updated over a week ago
Enjoy our Free Photo Library!
Now you can add free photos from over 1.5 million amazing images to your videos and more dynamic visual content
Written by
Adam Goldberg
Updated over a week ago
How you can create a multi-clip video
Create awesome videos combining multiple video clips together to tell your story, reach your customers, and promote your brand!
Written by
Tonya
Updated over a week ago
How To Download In Different Aspect Ratios
Learn how we can help you download the same video in vertical, square, and wide without using an additional video credit
Written by
Tonya
Updated over a week ago
How To Search And Select Music For Your Video
Learn how to Select Music and Also Favorite a Song!
Written by
Cody
Updated over a week ago
How To Use Text Styles and Animations
Create Professional Videos in Minutes!
Written by
Adam Goldberg
Updated over a week ago
How To Resize and Move Text Location
Learn how you can change the text size and control the display location
Written by
Adam Goldberg
Updated over a week ago
How To Add Another Text Caption
Create Stunning Videos Using Custom Captions!
Written by
Adam Goldberg
Updated over a week ago
How to make longer and shorter videos
With our new trimmer, you can create custom length videos longer or shorter than 15 seconds.
Written by
Adam Goldberg
Updated over a week ago
How to Change the Timing Of the Text
Quick tips on how you can control how long or short the text will display for on each caption.
Written by
Adam Goldberg
Updated over a week ago
How To Input Your Own Text
Double Click To Enter Your Own Text Messaging
Written by
Adam Goldberg
Updated over a week ago
How to create a Promo video
Get all the simple steps to start creating your video.
Written by
Adam Goldberg
Updated over a week ago
How To Save Your Favorite Videos For Future Use
A very cool feature where you can now save videos you like for later use.
Written by
Adam Goldberg
Updated over a week ago
Customizing Your Video
Finding footage & Promo Collections
23 million clips can seem overwhelming, but we make it easier to navigate.
Written by
Tonya
Updated over a week ago
Text Editor Keyboard Shortcuts
Save time when editing texts with keyboard shortcuts
Written by
Adam Goldberg
Updated over a week ago
Issue to Click and Edit Text?
If you are experiencing difficulty in selecting and editing the text it could be related to your Apple Mac and Safari browser.
Written by
Adam Goldberg
Updated over a week ago
Preview & save your video
Create and change as many drafts as you want
Written by
Adam Goldberg
Updated over a week ago
How to make square and vertical videos
Easy customization for square and vertical video formats to optimize user viewing on Facebook, Instagram, and Twitter.
Written by
Adam Goldberg
Updated over a week ago
Promo's Text Editor
See how easy it is to create beautiful captions using our built-in text editor
Written by
Adam Goldberg
Updated over a week ago
Picture Image Transitions and Animations
Make an impact on your videos using images to add another dimension to your content!
Written by
Tonya
Updated over a week ago
How to choose music from the library
Directions on how to find the perfect sound for your video ad.
Written by
Nimrod Mor
Updated over a week ago
Best practices for successful captions
Learn how to create & style captions that work.
Written by
Adam Goldberg
Updated over a week ago
How to upload your own music and voice overs
Add the sound you want to make your video pop.
Written by
Nimrod Mor
Updated over a week ago
Designing Your Final Slide
Choose the right background
Upload your own photo, use one of our backgrounds, or create great looking overlays with solid color and transparency
Written by
Tonya
Updated over a week ago
Choosing a background on your Outro
Choosing the background for your last caption can have a big impact on your video.
Written by
Tonya
Updated over a week ago
Publishing Your Video
How To Publish Your Draft
Need some help publishing your draft? You’ve come to the right place. With this step-by-step guide, you’ll be a publishing pro in no time!
Written by
Adam Goldberg
Updated over a week ago
New Publish Page on Promo!
Written by
Tonya
Updated over a week ago
How to Add a Facebook Video Cover
Create a more engaging experience for your audience by spotlighting your creative content in the most prominent space on your Facebook Page
Written by
Adam Goldberg
Updated over a week ago
Facebook Guidelines for Video Ads
This article will explain the advertising guidelines and tips on what types of ad content are permitted by Facebook.
Written by
Adam Goldberg
Updated over a week ago
Using Wistia For Your Promo Videos
Hosting your Promo Videos on Wistia allows for you to collect more video analytics, add links to the video, and capture email addresses.
Written by
Adam Goldberg
Updated over a week ago
Your final downloaded Promo file
Your downloaded file is shareable all over the web.
Written by
Adam Goldberg
Updated over a week ago
Add Promo videos to HubSpot
Seamlessly add your Promo videos to the HubSpot File Manager
Written by
Adam Goldberg
Updated over a week ago
Uploading your video to Facebook
Skip a step and upload your video directly from Promo to Facebook.
Written by
Adam Goldberg
Updated over a week ago
The Promo Dashboard
How to duplicate videos
We make it easy to make more of your favorite Promo video.
Written by
Adam Goldberg
Updated over a week ago
Where to find your drafts & published videos
Find your way around the service
Written by
Adam Goldberg
Updated over a week ago
White Label
Brand your own share page
In this article, we show you how to create your own branded share page using Promo's white label sharing feature.
Written by
Adam Goldberg
Updated over a week ago
White label sharing
In this article, we show you how to enable white label sharing and how to brand the share page as your own.
Written by
Adam Goldberg
Updated over a week ago
Best Practices and Marketing Ideas
Halloween Marketing Ideas
Halloween is just around the corner and that means we’re gearing up for the Halloween season.
Written by
Adam Goldberg
Updated over a week ago
Content Calendar - Free Daily Videos
Our content calendar provides pre created videos for each day of the month
Written by
Adam Goldberg
Updated over a week ago
Get better search results with tags
In this article, we show you how to use tags in your search to find the videos you want.
Written by
Adam Goldberg
Updated over a week ago