In this article, you’ll learn how to navigate ActiveCast and find everything you need, including the media library, showcase videos, video editor, generation history, pricing and billing pages, and support resources.

Since ActiveCast is part of Promo.com, you can access it from any page in your Promo account.

To open it:

You’ll be redirected to the My Videos tab on ActiveCast, where you can access the tool’s main features and navigate to other sections:

The Library contains stock images, your personal image collections, and showcase videos.

To access the stock image library, click Create.

The library includes images from two content providers:

For more information about usage rights and licensing for Shutterstock images, please refer to our article on Why Are Extra Credits Deducted When I Download Certain ActiveCast Videos?.

Click any image to view its details, including its category, name, description, license, content provider, and aspect ratio.

To use a stock image in your video, hover over the image and click Activate Image. You’ll be redirected to the editor.

To access your personal image collections:

From these tabs, you can browse your images and select the ones you want to use in your projects.

The Showcase contains a library of AI-generated video templates that you can use as inspiration or as a starting point for your own videos.

To browse the available templates, click the Showcase tab at the top of the page.

The videos are organized into five categories:

Hover over a video to preview it. Previews are muted by default. Click Unmute to enable the sound.

Click a video to open its preview and view its details, including its name, generation date, prompt, AI model, duration, resolution, and format.

To use a showcase video as a starting point for your own creation:

You’ll be redirected to the editor whenever you click Activate Image on a stock, uploaded, generated, or previously used image, or click Recreate on a showcase video.

The editor allows you to customize your video using the following settings and features:

Once you’ve adjusted your settings, hover over the Generate Video button to see how many credits will be deducted when you generate your video.

Note: The number of credits required depends on the selected AI model, resolution, and video duration. To reduce credit usage, consider choosing a simpler AI model, a lower resolution, or a shorter duration, where appropriate.

You can track the progress and status of your video generations, including successful and failed generations.

To check your active generations:

Note: Generation history is available for the past two hours only. Any history older than two hours is automatically deleted.

Once a video has finished generating, you can find it in the My Videos tab.

This section contains your successfully generated videos and videos that failed during generation.

To hide failed generations, use the Hide Failed Generations toggle.

Hover over a video to preview it. Previews are muted by default, so click Unmute to enable the sound.

You can also expand the preview to full screen and download the video.

Click a video to open its details, including its name, generation date, prompt, AI model, duration, resolution, and format.

Hover over a video and click the three-dot menu to access the following options:

Hover over a video and click View Video to open its preview screen.

On this screen, you can review the video's settings and access additional actions:

Note: The preview screen does not allow you to edit the video's existing settings directly. To modify the project, use Duplicate Project to open it in the editor.

When downloading a video that uses Shutterstock images, additional credits may apply. Hover over the Download Video button to check the credit cost before downloading.

When you select Add Next Scene, the editor opens with empty settings. You’ll need to adjust the settings from scratch.

Clicking a video also provides access to its main information and available actions, including:

You can view the available pricing plans and manage your subscription options from the Pricing page.

To access it, use either of the following methods:

On the Pricing page, you can:

You can also access ActiveCast's Pricing page from the Pricing page of PromoAI.

The Billing page allows you to manage your subscription and billing information.

Depending on your current subscription, you can:

If you have active subscriptions to both PromoAI and ActiveCast, you can manage both subscriptions from the same Billing page, as the two tools share a billing page.

If you need help or have a question, you can contact our support team directly.

To do so:

The My Account page allows you to manage your account details and security settings.

Note. All settings you change on ActiveCast Account page will be changed on your Promo.com account, as ActiveCast is part of Promo.

From this page, you can:

Please review your account details carefully before making changes, especially if you choose to delete your account.

Our support team is always happy to help with any questions that may arise via in-app chat or email [email protected].

We look forward to seeing your brand thrive with ActiveCast videos!