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Will my credits be restored if I delete ActiveCast video that I don’t like?

Learn what happens to your credits after a video is generated and why deleting a video does not restore them.

Written by Lana

Credits pay for the computing resources required to generate your video. As soon as the generation process begins, those resources are consumed to create a brand-new AI video from scratch. Deleting the finished video only removes it from your "My Videos" Tab—it does not recover the computing resources that were already used to generate it.

If you're not satisfied with the result, you can adjust your generation settings and create a new version. Please note that each new generation or regeneration requires additional credits.

If you wish to test the idea and see how it is going to look in your final video, you can select AI model that consumes fewer credits, select lower resolution, and then regenerate the video with more advanced AI model with exactly the same settings.

Note. New version of the video will be saved to “My Videos” Tab as a separate video file, therefore, you will have all versions saved.

If you have any questions, feel free to contact us via in-app chat or email at [email protected].

We look forward to seeing your brand thrive with ActiveCast videos!

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