Find out where to view your current credit balance and keep track of the credits available for video generation.
Check Your Current Credit Ballance (You are here)
If you’ve made it to this article, you’re a true ActiveCast pro! 🎉 Let’s learn how to check your current credit balance so you can keep track of your usage and manage your credits effectively.
How to Check Your Credit Balance
Checking your remaining credits is easy!
Hover over your name in the upper-right corner of the page.
A drop-down menu will appear, displaying your remaining credits under "*** Active Credits Left.”
That’s it! You can now check your credit balance whenever you need to keep track of your usage.
What Happens to Credits When a Generation Fails?
If a video generation fails, the credits deducted for that generation will be “refunded”.
In this context, “refunded” means that the credits are added back to your total credit balance.
Please check this article for more information: What if my ActiveCast video generation fails? Will credits be deducted anyway?
Please check this article as well to learn how to purchase additional ActiveCast credits.
Want to Learn More?
There’s always more to discover! Check out these additional support articles to learn more about usage, pricing, and billing.
We hope these guides help you make the most of your credits and your ActiveCast experience!
If you have any questions, feel free to contact us via in-app chat or email at [email protected].
We look forward to seeing your brand thrive with ActiveCast videos!