Promo

Can I receive a refund on my purchase?

How do I add my company info to the invoice?

Can I download footage or music separately?

Monthly and annual plans. The principle of renewals.

Follow this guide to learn the reasons for failed payments and how to resolve them.

My plan failed to renew, what should I do?

Control how long you would like to keep your subscription plan active

Can I cancel my monthly subscription plan at anytime?

Using Same Premium Clip More Than Once In Same Video Download

Reusing Same Premium Clip

Yes! After each payment completed you should receive the invoice to your email.

Do I Receive An Invoice After My Payment?

Our lifetime license applies to all places on the internet.

Can I share my Promo videos on TV or cinema?

Lana

Yariv Azatchi

The completely transparent version of the small print

Plans, Policies & Licensing

We offer lots of different pricing options to fit your needs.

Can I purchase a single video?

Am I billed month-by-month?

Will my unused non-AI videos rollover to the next month?

Share videos with your clients without any Promo branding, the perfect white label solution for digital marketers.

What is the Agency plan?

We help you promote all your great causes

Do you offer special pricing for non-profit organizations?

Will my unused AI video downloads rollover to the next month?

Updates to your Promo subscription price and plan

Plans

We provide you with every flexible license so you can make the best out of videos you publish, here is some basic licensing information.

Do's and Don'ts when you publish your video

No contract subscriptions and lifetime ownership rights.

Subscription policies & ownership guidelines

Licensing

Do you have a reseller program?

Partner Programs

Find answers and get help from Intercom Support and Community Experts

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