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Plans, Policies & Licensing
Plans, Policies & Licensing
The completely transparent version of the small print
18 articles in this collection
Written by
Lana
Can I receive a refund on my purchase?
When would you be entitled to a refund
Written by
Lana
Updated over a week ago
How do I add my company info to the invoice?
Written by
Lana
Updated over a week ago
Can I download footage or music separately?
Written by
Lana
Updated over a week ago
Monthly and annual plans. The principle of renewals.
Find out how our pricing plans work.
Written by
Lana
Updated over a week ago
My plan failed to renew, what should I do?
Follow this guide to learn the reasons for failed payments and how to resolve them.
Written by
Lana
Updated over a week ago
Can I cancel my monthly plan at anytime?
You have full control for how long to keep the account active
Written by
Lana
Updated over a week ago
Reusing Same Premium Clip
Using Same Premium Clip More Than Once In Same Video Download
Written by
Lana
Updated over a week ago
Do I Receive An Invoice After My Payment?
Yes! After each payment completed you should receive the invoice to your email.
Written by
Lana
Updated over a week ago
Can I share my Promo videos on TV or cinema?
Our lifetime license applies to all places on the internet.
Written by
Lana
Updated over a week ago
Plans
Can I purchase a single video?
We offer lots of different pricing options to fit your needs.
Written by
Lana
Updated over a week ago
Am I billed month-by-month?
More details about our monthly plans.
Written by
Lana
Updated over a week ago
Will my unused videos rollover to the next month?
Get the most out of your plan.
Written by
Lana
Updated over a week ago
What is an Enterprise plan?
Need more videos per month? No problem.
Written by
Lana
Updated over a week ago
What is the Agency plan?
Share videos with your clients without any Promo branding, the perfect white label solution for digital marketers.
Written by
Lana
Updated over a week ago
Do you offer special pricing for non-profit organizations?
We help you promote all your great causes
Written by
Lana
Updated over a week ago
Licensing
Do's and Don'ts when you publish your video
We provide you with every flexible license so you can make the best out of videos you publish, here is some basic licensing information.
Written by
Lana
Updated over a week ago
Subscription policies & ownership guidelines
No contract subscriptions and lifetime ownership rights.
Written by
Lana
Updated over a week ago
Partner Programs
Do you have a reseller program?
Flexible options to get the most out of your video.
Written by
Lana
Updated over a week ago