We are super sad to hear if you are not satisfied with your paid subscription. We strive to deliver a top-notch product to help you grow your business and reach your customers.
We have a transparent refund policy as follows:
Annual subscriptions - If you cancel your subscription within 7 days of original purchase, you will receive a full refund of your subscription payment.
If you cancel your annual subscription after 7 days, your payment will be non-refundable and your service will continue until the end of your contracted term.
Monthly subscriptions - If you cancel your monthly subscription within 7 days of original purchase, you will receive a full refund of your subscription fees.
If you cancel your monthly subscription after 7 days, your payment will be non-refundable and your service will continue until the end of that month’s billing period.
NOTE: The refund only applies for 7 days after the original purchase, not for subsequent renewals. Furthermore, our refund policy does not apply if:
You have downloaded or published a video
You have shared a video on social media
Unfortunately, any customers requesting a refund beyond the specified period will not be refunded. For more info on our refund policy, visit our Terms of Service.