Skip to main content
All CollectionsFAQs
Viewing & Filtering Video Posts
Viewing & Filtering Video Posts

Use filtering to manage your video posts and social media publishing

Jonathan Messika avatar
Written by Jonathan Messika
Updated over 4 months ago

Managing your social media video posts efficiently is key to maintaining an active and engaging presence online. Promo offers a way to publish and schedule social media posts directly from our platform. Now it's easier to view and filter your social media posts, ensuring you can quickly find and manage your content. This guide walks you through the process of viewing and filtering your social media posts on Promo.com.

1. Log In to Your Promo.com Account

Navigate to https://promo.com/planner/my-calendar and log in with your credentials.

2. Viewing Your Posts

Once you're in the Social Media section, you can view all your video posts in one place. This includes posts that were Published, that are Scheduled to be published, that are Suggested by AI, and that are Drafts to be scheduled. You will see a view of the month and each day's social media posts, and can navigate between months.

3. Filtering Your Video Posts

Filtering helps you manage and locate specific posts efficiently. Here's how you can apply filters:

Filter by Brand:

If you manage multiple Brands, you can filter video posts by their brand.Select the brand you want to see, and posts from other brands will be hidden

Filter by Post status:

Use the status filter to view video posts that are scheduled, published, drafts or AI Suggested. Simply select the desired status from the filter options.

Filter by Social Media Platform:

If you manage multiple social media accounts, you can filter video posts by social platform that they have been published or scheduled to. These include Facebook, Instagram, X, LinkedIn, TikTok and YouTube.

Here's how to do it:

  1. Click on the 'Filters' icon and label on the top right of your planner. You will see a dropdown of filtering options to choose from.

  2. Select your target options that include Post type, and/or Social media platform.

  3. When you have made your selection, click 'Apply.'

  4. The dropdown will close automatically, and only video posts that meet your filter criterion will be visible. Other video posts that are not part of the filter you have selected, will be hidden.

By following these steps, you can easily manage your social media content on Promo.com and ensure your posts are well-organized and effectively utilized.

Troubleshooting

If you encounter any issues while viewing or filtering your posts, try the following steps:

  • Refresh the Page: Sometimes, a simple page refresh can resolve loading issues.

  • Clear Browser Cache: Clearing your browser's cache can help fix display problems. You may have to log in again.

  • Contact Support: If problems persist, reach out to our award winning team.

To sum it up

Efficiently managing your social media content is crucial for maintaining an effective online presence. Promo's viewing and filtering features make it easy to keep track of your video posts and ensure your social media strategy is on point. Use this guide to navigate and utilize these features to their fullest potential.

Did this answer your question?