Starting from April 2021, Facebook has removed the option to use video as a Cover on Business pages.
You may have noticed that your Facebook Video Covers are no longer playing and has been replaced with the thumbnail image of your previously uploaded/selected video.
Currently, you can use only images as Facebook Cover or create a slideshow by using images only.
In order to add or change your Page's cover image:
Go to your Facebook page;
Click on Edit in the bottom right of your cover photo;
Select one of the 3 options you need:
“Choose From Photos” - you can choose any image previously saved on your Facebook page;
“Create slideshow” - you can upload new or choose images previously saved on your Facebook page.
“Upload Photo” - you can upload a new image for your FB cover.
Note: For FB cover, you need to download the image in Widescreen ratio from your Promo account. And for your text to look the best on your cover, make sure to place it in the center of the image. If the text is placed directly in the center of the footage, it will be perfectly visible on your cover page.
If you want to create a slideshow, you can either upload new photos or choose images previously saved on your Facebook page, or you can also let the FB choose images for your slideshow:
Note: You can add up to 5 images to FB Slideshow Cover.
When you choose the image or created a slideshow, you can click on “Save Changes” button and your FB Photo/Slideshow Cover will appear on Facebook page.
Done :) Your FB cover should be successfully uploaded on your Business Page.
Also, please take a look at this article on how to download an image for your FB cover.
If you have any issues, just reach out to our 24/7 in app customer support team :)