At Promo.com we’re committed to our users’ rights to privacy. We promise to share transparently all aspects of how the Promo.com suite of products and services work in regard to privacy, terms, and personal data. We are fully supportive of efforts to ensure users’ protection online.
In the section below you will find information and resources to help answer any questions you may have about your experience with Promo.com. We’re grateful for your business and proud to have you as a part of our growing community!
The EU’s General Data Protection Regulations (GDPR) took effect on May 25, 2018 and we are aiming to be fully supportive of all regulations helping create a better, safe and secure Internet. We strive to keep our users’ privacy and, whenever possible, to not collect and store personally-identifiable information.
Below is our overall status update on our GDPR compliance:
We have audited all areas of Promo.com to determine what personal data we collect and for what purpose. In the event where we collect personal data which is not essential to our service and business, we will cease that collection process.
We have added a cookie notice to all marketing pages in order to comply with the E-Privacy Directive. We do not collect personally-identifiable information with our cookies, but we do want to acknowledge the use of cookie technology on our website and services.
Our updated Cookies Policy could be found here.
A user has the right to request that we delete all of their personal data. Users who wish to exercise its right to be forgotten will be able to reach out to us at any time.
Please send your request to: [email protected]
Access and Portability
A user can request to obtain a copy of the personal data that we have collected. Users who wish to request portability can reach out to us at any time. In order to protect your privacy, users will be asked to supply additional identification information to retrieve the data.
Please send requests to [email protected] by adding the word ‘privacy’ in the subject line.
Users asking to change and update their information, can do so within their account settings page. For additional assistance please contact our support at [email protected]
Recipients of Personal Data (Processors)
We’re committed to provide you a list which detail the categories of recipients and data processors in use by Promo.com. Recipients and data processors include any third party that store, retrieve, use, or otherwise involve in the operation of personally identifiable data on our behalf. We use different service providers in order to perform the following services:
Storage (including storage and process of photos and videos)
Survey and chat services within our apps
Advertisements and marketing services
Data analytics services
Support and maintenance services
Q: Does the GDPR change how I can use Promo.com?
A: No. All features and functionality are unaffected by the GDPR.
Q: How does Promo collect data—by e-mail, electronic forms, activity tracking, etc.?
A: We primarily collect data when a user sign-up for Promo.com services, and when he uses our services, for improving our services and provide users with technical support.
Last updated: June 5, 2018
Increase transparency on the purposes and the legal justification for processing your personal data.
How to request deletion, modification, or access for your personal data