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How can I download my videos to my computer?
How can I download my videos to my computer?

Your finalized videos can be downloaded from the Publish `page as MP4 files in Full HD or HD

Lana avatar
Written by Lana
Updated over a week ago

You can download your video in Full HD or HD directly onto your computer as an MP4 file, then post it on your website, your social media pages, or send it in an email.

If you are seeing a billing page pop-up when you try to download, it may be because your subscription plan does not include access to footage that is contained in your video. For instance, a 'Basic' plan includes access to up to 3 Premium clips per month, so if your video puts you over the limit of Premium clips, you will need to upgrade in order to download the video.

This article walks you through how to download your finalized video, but you do have other options- you can use Promo.com to post directly to Facebook, Instagram, Twitter, Youtube and LinkedIn. You can schedule your video to be sent to one of those social media platforms at a later date. You can embed the video into your website, turn it into a GIF or JPEG, or upload it to your file storage service like Google Drive, Hubspot, Dropbox or Wistia.

It's worth mentioning that while finalized videos you create are available for download, it is not possible to download raw stock images or video assets directly, due to legal and copyright restrictions.

Learn how to download your finalized video in less than a minute by watching this explanatory video:

A Step by Step Explanation

Follow the steps below in order to download your finalized videos.

  1. Once you're logged in to Promo.com, navigate to your finalized videos by hovering your cursor over the "My Workspace" tab in the upper right corner.ย 

2. Select 'Published' amongst the options presented.

You will be redirected to a your Published Tab where you can see all of your finalized videos.

In case you clicked on the 'My Workspace' tab without selecting the 'Published' section dropdown, you will be redirected to your "Drafts" tab automatically. To reach your already finalized videos, click on "Published" Tab.

3. Once you are in your Published Tab, identify the video you would like to download, and then click on the "Republish" button beneath your target video. This will not post the video anywhere, and will not deduct additional credits, but will only redirect you to the Publish Page where you can download your video.

4. On the right side of the Publish Page, click on 'Download video.' A dropdown will appear where you can select 'Full HD' or 'HD'. Once you click HD or Full HD, your download will begin shortly.

Well done! ๐ŸŽ‰ You've just downloaded your video as an MP4 file onto your computer.

Now you can open it from your downloads folder, and play it from your computer using standard video players. If you want to make additional changes to your video, you can go back and edit it, and will have to download it again to see your changes. If you are happy with the final product, feel free to show off your beautiful creation by posting it online.

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