Getting Started

The basics of using and understanding Promo

Tovah Coldham avatar Patrick J Marr avatar Nimrod Mor avatar +4
39 articles in this collection
Written by Tovah Coldham, Patrick J Marr, Nimrod Mor and 4 others

Can I upload my own custom font to the video?

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Written by Tonya
Updated yesterday

Premium and unlimited clips

A little bit more on our pricing to make sure you get the most out of your plan
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Written by Tonya
Updated over a week ago

Enjoy our Free Photo Library!

Now you can add free photos from 650,000 amazing images to your videos and more dynamic visual content
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Written by Adam Goldberg
Updated over a week ago

How you can create a multi-clip video

Create awesome videos combining multiple video clips together to tell your story, reach your customers, and promote your brand!
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Written by Tonya
Updated over a week ago

How To Download In Different Aspect Ratios

Learn how we can help you download the same video in vertical, square, and wide without using an additional video credit
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Written by Tonya
Updated over a week ago

How To Search And Select Music For Your Video

Learn how to Select Music and Also Favorite a Song!
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Written by Alex
Updated over a week ago

How To Use Text Styles and Animations

Create Professional Videos in Minutes!
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Written by Adam Goldberg
Updated over a week ago

How To Resize and Move Text Location

Learn how you can change the text size and control the display location
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Written by Adam Goldberg
Updated over a week ago

How To Add Another Text Caption

Create Stunning Videos Using Custom Captions!
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Written by Adam Goldberg
Updated over a week ago

How to make longer and shorter videos

With our new trimmer, you can create custom length videos longer or shorter than 15 seconds.
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Written by Tovah Coldham
Updated over a week ago

How to Change the Timing Of the Text

Quick tips on how you can control how long or short the text will display for on each caption.
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Written by Adam Goldberg
Updated over a week ago

How To Input Your Own Text

Double Click To Enter Your Own Text Messaging
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Written by Adam Goldberg
Updated over a week ago

How to create a Promo video

Get all the simple steps to start creating your video.
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Written by Adam Goldberg
Updated over a week ago

How To Save Your Favorite Videos For Future Use

A very cool feature where you can now save videos you like for later use.
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Written by Adam Goldberg
Updated over a week ago
Customizing Your Video

Finding footage & Promo Collections

14 million clips can seem overwhelming, but we make it easier to navigate.
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Written by Patrick J Marr
Updated over a week ago

Text Editor Keyboard Shortcuts

Save time when editing texts with keyboard shortcuts
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Written by Adam Goldberg
Updated over a week ago

Issue to Click and Edit Text?

If you are experiencing difficulty in selecting and editing the text it could be related to your Apple Mac and Safari browser.
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Written by Adam Goldberg
Updated over a week ago

Preview & save your video

Create and change as many drafts as you want
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Written by Adam Goldberg
Updated over a week ago

How to make square and vertical videos

Easy customization for square and vertical video formats to optimize user viewing on Facebook, Instagram, and Twitter.
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Written by Adam Goldberg
Updated over a week ago

Promo's Text Editor

See how easy it is to create beautiful captions using our built-in text editor
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Written by Adam Goldberg
Updated over a week ago

Picture Image Transitions and Animations

Make an impact on your videos using images to add another dimension to your content!
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Written by Tonya
Updated over a week ago

How to choose music from the library

Directions on how to find the perfect sound for your video ad.
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Written by Nimrod Mor
Updated over a week ago

Best practices for successful captions

Learn how to create & style captions that work.
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Written by Tovah Coldham
Updated over a week ago

How to upload your own music and voice overs

Add the sound you want to make your video pop.
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Written by Nimrod Mor
Updated over a week ago