Plans, Policies & Licensing

The completely transparent version of the small print

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20 articles in this collection
Written by Tovah Coldham, Adam Goldberg, Tonya and 1 other

Can I download footage or music separately?

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Written by Tonya
Updated over a week ago

Monthly and annual plans. The principle of renewals.

Find out how our pricing plans work.
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Written by Tonya
Updated over a week ago

My plan failed to renew, what should I do?

Follow this guide to learn the reasons for failed payments and how to resolve them.
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Written by Tonya
Updated over a week ago

Promo's New and Improved Pricing Plans

We have now added features, increased the amount of downloads you receive and provided lots of new free items!
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Written by Adam Goldberg
Updated over a week ago

Reusing Same Premium Clip

Using Same Premium Clip More Than Once In Same Video Download
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Written by Tonya
Updated over a week ago

Can I cancel my monthly plan at anytime?

You have full control for how long to keep the account active
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Written by Adam Goldberg
Updated over a week ago

Do I Receive An Invoice After My Payment?

Yes! After each payment completed you should receive the invoice to your email.
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Written by Adam Goldberg
Updated over a week ago

About Promo Plans

Everything you need to know about our various pricing plans.
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Written by Adam Goldberg
Updated over a week ago

How do I pause my plan?

Learn how to pause your plan and the way how it works.
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Written by Helga
Updated over a week ago

How can I unpause my plan?

Learn how you can unpause your plan easily
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Written by Helga
Updated over a week ago

Can I share my Promo videos on TV or cinema?

Our lifetime license applies to all places on the internet.
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Written by Tovah Coldham
Updated over a week ago